Lumeno Help Section
Why can I not login?
Your membership is probably waiting for approval because it's new or you edited it, please wait 24 hours and try again.
I can only send two messages a day, why?
It helps to prevent spammers from signing up just to spam.
Why can I not send a message to certain people?
They blocked you with their mail options.
How long does it take to get my photo approved?
24 - 48 hours normally. Unless it's a holiday or we take a vacation ;p
I have another question.
Feel free can email us, but don't expect a fast response. This is a free dating site, if you want fast customer service sign
up for a paid service like JuicyMatch.com
Email us at: